Senior System Engineer

We are looking for a Senior System Engineer in Islamabad for one of our client engagements.

Job Details:

Focus will to provide leadership and be hands-on with the team that provides Level 1 and Level 2 support to our customers.
Focal Point for customer interactions including onboarding and ongoing changes in the environment.
Ensure Customer environment kept up to date with ongoing incident and reports.
Manage team schedules to ensure coverage is provided for anticipated demand or where gaps are foreseen.
Extensive knowledge of customer support operations.

Preferred Skills:
Experience with various Hypervisors including VM Ware and Hyper – V.
Good knowledge of operating system including Microsoft and Linux RHEL /CentOS.
Good knowledge of Network and enterprise back software e.g VEEAM and Commvault.
Good working knowledge of servers and SAN storage ( ideally HP / Dell )
Working experience in handling and troubleshooting storage product such that HPE / Dell
Working Knowledge of servers, Hardware, and RAID levels.
Troubleshooting complex IT issues.

Graduations in Computer science / Software Engineer

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