ServiceNow Developer – Mid Level

We are looking for as Med Level serviceNow Developer in Lahore.

Key Responsibilities:

  • Design and develop custom ServiceNow applications and solutions based on business requirements.

  • Configure and customize ServiceNow workflows, forms, UI policies, business rules, client scripts, and ACLs.

  • Implement and manage modules such as ITSM (Incident, Problem, Change, Knowledge), CMDB, Service Catalog, and others.

  • Integrate ServiceNow with external systems using REST/SOAP APIs and MID Servers.

  • Participate in the full software development life cycle including requirements gathering, analysis, design, coding, testing, deployment, and support.

  • Ensure ServiceNow best practices and coding standards are followed.

  • Troubleshoot and resolve technical issues and bugs.

  • Support system upgrades, patching, and overall platform health.

  • Collaborate with cross-functional teams including QA, project managers, and business analysts.

Required Qualifications:
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • 2–4 years of hands-on experience in ServiceNow development.

  • Strong understanding of ServiceNow architecture and platform capabilities.

  • Experience in scripting using JavaScript, Glide APIs, HTML, and AngularJS.

  • Familiarity with ITIL processes and frameworks.

  • Experience working with ServiceNow modules like ITSM, CMDB, Service Catalog, and Knowledge Management.

  • Experience with integrations using REST/SOAP APIs.

  • Strong problem-solving skills and attention to detail.

  • Excellent communication and documentation skills.

Preferred Qualifications:
  • ServiceNow Certified System Administrator (CSA) – Required

  • ServiceNow Certified Application Developer – Preferred

  • Experience with ServiceNow Flow Designer and IntegrationHub

  • Exposure to Agile/Scrum methodologies

  • Experience in ServiceNow GRC, HRSD, or CSM modules is a plus

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